Support
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FAQs, system requirements and how to reach us — all in one place.
FAQ
You might be wondering
Which Macs are supported?
macOS 14 Sonoma and later on Apple silicon (arm64) and Intel (x86_64) Macs.
Is it safe? Could it delete the wrong thing?
Every deletion is previewable and undoable, a built-in protection list guards critical system files, and only 100% safe items are checked by default.
Will it upload my files?
No. All scanning and analysis happen locally, no file contents are ever uploaded, and telemetry can be turned off in one tap.
Is it a subscription?
No. Xico Clean is a one-time purchase with free updates for the long haul, plus a 15-day full-feature trial.
Will it be on the App Store?
Xico Clean 0.6.2 is distributed outside the App Store, signed with our Developer ID, and notarized by Apple. Gatekeeper can verify the downloaded app.
Can I download it now?
Yes. Download it free from this site — 15-day full-feature trial, no sign-up. After purchase, enter your activation key to unlock everything.
How is Xico Clean different from CleanMyMac?
Xico Clean is a native Swift app you buy once — a single payment, free updates for the long haul, and no subscription. Beyond deep cleaning and complete uninstalls, it adds a live menu-bar monitor, hardware and battery health, a real 10 GB disk speed benchmark, and Space Lens disk visualization — folding what used to take several separate apps into one. Everything runs locally, and your files are never uploaded.
How does Space Lens calculate disk usage?
Space Lens builds its hierarchy from each file’s allocated size. Hard links are ignored and APFS clones are clearly flagged. You can drill down to an individual file, preview it, add it to the cleanup list, and only then move it to the Trash — with undo support.
What is System Data on Mac and how do I clear it?
System Data (once called “Other”) is macOS caches, logs, local snapshots and app support files. Much of it is safe to remove. Xico Clean’s Smart Scan finds the reclaimable part and honestly separates what you free now from space macOS manages, so you clear System Data without guesswork — preview first, undo anytime.
Why is my Mac slow, and how do I speed it up?
A nearly full disk, bloated caches, heavy login items and runaway apps all slow a Mac down. Xico Clean frees disk space, clears safe junk, and its menu-bar monitor shows what’s using CPU, memory and disk in real time — so you can spot and fix the cause, not just the symptom.
How do I clean my Mac and free up disk space?
Open Xico Clean and tap Smart Scan — within seconds it surfaces system junk, developer caches, large files, and duplicates. Then open Space Lens to see your whole disk as an interactive map and pinpoint the folders eating the most room. A safe cleanup can reclaim anywhere from a few to dozens of gigabytes.
Is there a free Mac cleaner?
Xico Clean includes a 15-day full-feature free trial — no signup needed to download and put the complete cleanup and optimization toolkit to work. After the trial, a single one-time purchase keeps it yours for good. It's not a subscription.
System requirements
- macOS 14 Sonoma or later
- Universal: Apple silicon (arm64) + Intel (x86_64)
- About 60 MB of disk space
- Full Disk Access needed for full functionality
Still have questions?
We're happy to help. Email us and we'll usually reply within one business day.
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